Shipping policy
Shipping Policy
Effective Date: August 12, 2026
Thank you for choosing Nexoraey.
We are committed to providing reliable shipping services and keeping customers informed throughout the delivery process.
1. Order Processing Time
Orders are usually processed within 3-7 business days after payment confirmation.
Processing may take longer during holidays, promotional periods, or unexpected circumstances.
2. Shipping Time
Estimated delivery time:
20-40 business days
Delivery time depends on:
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Destination country
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Customs clearance
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Shipping carrier operations
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Weather conditions
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Other external factors
Please note that international shipments may experience delays outside of our control.
3. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.
4. Customs and Import Fees
Customers are responsible for any customs duties, taxes, or import fees required by their country.
These charges are not included in the product price or shipping cost.
5. Lost or Delayed Packages
If your package has not arrived within the estimated delivery period, please contact us:
Email:
pattykarakas33@outlook.com
We will assist you in checking the shipment status.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered due to incorrect information provided by the customer, additional shipping fees may apply.
Contact
Nexoraey Customer Support